Refunds

Refunds are accepted only on the same day of delivery with the courier. The item must be in its original condition, unused, and with all tags attached.

Please ensure the original packaging is intact.

Once your return is received and inspected, we will call you or send you an email to notify you that we have received your returned item. 

then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item,

fill the form below.

Shipping returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

Contact us at orders@thelazyfam.com for questions related to refunds and returns.